Current Activities

This taskforce aims to support member companies through the evolving digital landscape and establish guidelines to support operational deployment of MI resources. Key focuses are developing best practice frameworks and technology benchmarking.

Publications from the Digital taskforce:

• Digital Provision of Medical Information
• Digital Positioning Paper

This taskforce aims to increase the awareness and membership of MILE. Key focus areas for MILE communications include increasing the number of MILE members (both pharma and alliance partners), evolving a social media presence via LinkedIn and publication of key activities of MILE and its taskforces.

This taskforce aims to understand and help our customers (patients/carers/HCPs). Key focus areas include building understanding of HCP customer trends so we can learn how to adapt our interactions, understanding the boundaries for patient comms and gaining insights from MI Teams.

This taskforce aims to enable high standards across the EU pharmaceutical industry in the delivery of MI services, to define common practices for MI in the EU, establish principles in core MI activities and ensure customers receive accurate and relevant information. Key focus areas include MI general positioning, MI content and insights generation, MI provision to patients, and off-label information.

Recent publications from the MI Standards taskforce:

• Categorisation of Off-Label Medical Information Enquiries: Definition, Challenges and Impact
• Best Practices for Medical Information Global Response Documents (phactMI and MILE)
• Provision of MI to Patients (Position Paper)
• Provision of MI to Patients (Principles)

This taskforce is dedicated to enhancing the capabilities of Medical Information professionals across the European pharmaceutical industry. It delivers targeted educational initiatives covering both technical and soft skills. Key focus areas include:

1. Technical Training: Compliance, inspection readiness, and AI applications.
2. Core Competency Development: Literature searching, critical appraisal, and medical writing.
3. Soft Skills: Leadership and communication training.

The Academy aims to empower professionals through high-quality training, practical resources, and enduring educational materials.

Publications from the MILE Academy taskforce:

• • Transforming Medical Affairs with AI – A comprehensive reference guide for Pharma and Biotech Industries

The Code of Practice taskforce is our newest initiative, focused on shaping the future of Medical Information through the development of modern, forward-looking code language. Our goal is to engage with key European organisations to encourage updates to existing codes and promote greater consistency in the interpretations of the codes across the industry. Through this work, we aim to ensure that codes of practice evolve to meet the changing needs of Medical Information.